In sixteen years, working with hundreds of clients and vendors, doing thousands of individual pieces of work, and taking on all new mediums as they emerge in the marketplace... you learn a lot.
Our agency is a top down model. After years of working in traditional agencies, we grew weary of watching clients pitched by the partners and top-level creatives only to be quickly pawned off on account execs and creatives with far less experience. The larger clients got the great thinkers while the smaller clients got only oversight.
Our clients are all important to us, so our partners, the guys with the experience and knowledge, work directly on every account. You work with us, not our employees. We limit our growth to maintain the artisan quality of our work. This process means that you are hiring experts with a team, not a team that has access to some experts. The guys with tens of thousands of hours will be managing every aspect of your account and your creative team so no opportunity or great idea will be missed. This keeps our clients growing at record levels. Our focus is on your brand. We've found that, when we do that, our clients promote our agency so we don't have to.